Terms & Conditions (AGB) – 2Kokos

Last updated: February 18, 2026

This website is operated by FACTUM Academy GmbH (“2Kokos,” “we,” “us,” or “our”). By visiting our website and/or purchasing our products, you agree to the following terms. Please read these Terms & Conditions carefully.

1. Scope

These Terms apply to all users of our website and customers, whether acting as private individuals, merchants, or other users. For consumers in the European Union, mandatory consumer protection laws of their country of residence also apply.

2. Contract Formation

By ordering our products, you make a binding offer to purchase. We reserve the right to reject orders without providing reasons. The contract is concluded when we confirm the order by email or ship the goods.

3. Online Shop Conditions

• You confirm that you have reached the legal minimum age in your country of residence.

• Products must not be used for unlawful purposes.

• Transmission of viruses, malware, or harmful code is prohibited.
  
  

4. Products and Prices

• All prices include the legally applicable VAT for the delivery country.

• Product images may slightly differ from actual colors or appearance.

• We reserve the right to change prices, product availability, or services at any time without prior notice.
  
  

5. Order and Billing Information

• You agree to provide complete and accurate personal, address, email, and payment information.

• We may cancel orders if information is missing or incorrect.

• Details regarding shipping, returns, and exchanges are in our Return Policy.
  
  

6. Use of the Website

• Website content may not be reproduced, copied, or resold without express written permission.

• We are not responsible for the accuracy or timeliness of the information provided on the website.
  
  

7. Changes to Services

• We reserve the right to change or discontinue services, content, or prices at any time.

• Liability for changes, suspensions, or discontinuation of services is excluded.
  
  

8. Liability

• Use of the website and services is at your own risk.

• 2Kokos is liable only to the extent permitted by law for direct damages.

• No liability for consequential damages or lost profits.

• Liability for product defects is governed by the statutory rights of the customer.

• Disclaimer for personal injury or improper use: 2Kokos is not liable for any damage or injury resulting from improper use of our products, failure to follow instructions, or third-party actions. Customers are responsible for using the products safely and responsibly.
  
  

9. Severability

If any provision of these Terms is invalid, the validity of the remaining provisions remains unaffected.

10. Termination

We may terminate your use of our services at any time for violations of these Terms. Obligations arising before termination remain in effect.

11. Governing Law and Jurisdiction

• These Terms are governed by the laws of Switzerland.

• Exclusive jurisdiction for disputes is Zürich, Switzerland, as far as legally permitted.

• For consumers in the EU, mandatory consumer protection laws of their country of residence also apply.
  
  

12. Contact

FACTUM Academy GmbH – 2Kokos
Email: team@2kokos.com
Website: www.2kokos.com